Useful information for your first visit

·       Where is Wendy Farren physiotherapy located?

I work at the HealthHub in Kingsbridge. It is located at the top of Fore Street, just beyond the police station. The full address is The Health Hub, Fore street, Kingsbridge, TQ7 1AX.

 There are three parking spaces available for patients. Two of them have disabled parking signs. You can park here even if you haven’t got a Blue Badge. There is a ramp into the clinic.

The clinic is calm, clean, and quiet. When you arrive, there may not be anyone to greet you as we might be treating other patients. Please take a seat and help yourself to a drink if you would like one.

·       Is there a toilet at The Health Hub?

There are two toilets. One is the right of the entrance door, and the other is through the door next to the studio.

·       How long are the appointments?

Most first appointments benefit from a 90-minute appointment. This allows me to complete an assessment and start your treatment plan. If you would prefer a one-hour assessment only appointment, please discuss this with me prior to booking. Follow up appointments are either one hour or 45 minutes, depending on your treatment!

·       What should I wear to my appointment?

Whatever feels comfortable. You might want to bring a vest top or shorts. Trainers would be useful if you think that you might need to demonstrate something more active at your appointment.

·       Should I bring any information with me?

Yes please! If you have had any investigations or letters from clinics, please bring these with you. It would also be useful if you would spend a few minutes writing down any medical problems, injuries, or operations that you might have had and a list of medication that you are taking.

·       Are babies and children welcome at appointments?

I love babies and children and they are welcome to come with you, however you might prefer to have the treatment time as ‘your time’ to concentrate on you! You are welcome to bring someone else to look after your baby and wait in the reception area.

·       How much is each appointment?

Please look at the prices section of my website for the full list fees.

·       What about if I need to move or cancel my appointment?

I would appreciate a phone call or email at least two working days prior to your appointment. We can then get you rebooked, without you having to incur a cancellation charge.

I look forward to welcoming you to the clinic!