Privacy Policy

Wendy Farren Physiotherapy is committed to ensure the best standard of care and practice; this includes what we do with your data. The privacy of your treatment record and the data that I hold will be protected and used in strict compliance with the General Data Protection Regulations (GDPR).

As a Physiotherapist I am required legally to collect a certain amount of data relating to my clients. This information is processed as a medical record. I will ensure that your data which is collected, held and transferred, is done so in line with GDPR "Good Practice Guidelines". I have a legal obligation to keep medical records for a certain amount of time after which they will be destroyed in line with medical data practice. No data will ever be shared with external marketing agencies. With your permission I may need to share the medical information that you have provided with colleagues within The Health Hub, Kingsbridge, with your general practitioner or hospital consultant, or health or fitness professionals to allow you to achieve the best possible outcomes for your health.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all the Company’s assets and/or business.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

You will be asked at your first appointment whether you would like any blogs, newsletters or emails to be sent.

If you have any complaints or concerns about any aspect of this privacy policy and the ways in which I obtain, store, manage or destroy personal data, then please contact info@wendyfarrenphysiotherapy.co.uk.

Alternatively, you can raise an issue, if you feel I have in any way handled your personal data unfairly or inappropriately, with the Information Commissioners Office. Further details on GDPR and data protection laws can also be found at the ICO website.

 OUR LIABILITY:

 We do not accept liability for loss of, or damage to patients' personal possessions while in our clinics unless clinics the loss or damage can be proved to have been caused by any practitioner at The Health Hub Kingsbridge.

 We do not accept liability for death or personal injury unless proved to have been caused by the negligent act or omission of Wendy Farren Physiotherapy. Your statutory rights are not affected.